Emergency Plumber in Cheshire

What counts as a plumbing emergency

• A burst or leaking pipe that's actively releasing water into the property
• No heating or hot water, particularly during cold weather when this affects more than comfort
• A blocked toilet or drain that's the only one in the property, or that's causing water to back up
• A gas smell or suspected gas leak, which needs immediate attention for safety reasons
• A boiler fault that's left the property without heating during winter
• Flooding from any plumbing source affecting the property

What happens when you call

We'll ask you a few quick questions to understand the situation, including whether you've been able to isolate the water supply if it's a leak, and give you a realistic idea of how quickly we can get to you. If it's something you can safely manage in the meantime, like turning off an isolation valve, we'll talk you through it over the phone while we're on our way.

Why isolating water quickly matters

If you've got an active leak or burst pipe, finding your stopcock and turning off the water supply is the single most useful thing you can do before we arrive. This limits the damage considerably compared to leaving water running freely until help arrives. If you're not sure where your stopcock is, it's worth finding out now, before an emergency, rather than searching for it under pressure during one.